At 89atm, we believe gaming should always be a source of entertainment — never a source of stress, financial pressure, or hardship. Our responsible gaming framework is built to keep every member across Pakistan in control of their play at all times.
89atm is one of Pakistan's most trusted online casino and sports betting platforms, serving Members from Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and across the country. We take immense pride in offering world-class cricket betting, live casino, slots, and sports games — but we take equal pride in the responsible gaming standards that underpin every feature on our platform.
Gambling, when approached sensibly, is a perfectly legitimate form of adult entertainment. The trouble begins when it stops being recreational and starts affecting everyday life — family relationships, finances, mental health, and work performance. 89atm's responsible gaming policy exists precisely to help our Members recognise those warning signs early and access the tools they need to stay in control.
Our platform integrates responsible gaming tools directly into every Member account. These are not buried in a settings menu — they are prominently available and easy to activate. Whether you want to set a daily deposit limit in PKR, take a short cooling-off break, or permanently self-exclude from the platform, 89atm makes every option available in just a few clicks.
Our Commitment: 89atm is operated under an international gaming licence that mandates strict responsible gaming compliance. We are required to maintain KYC age verification, enforce spending limit tools, and provide self-exclusion mechanisms as non-negotiable platform features — not optional extras.
We also recognise that problem gambling can affect anyone — regardless of age, income level, or how long they have been playing. There is absolutely no stigma in using our responsible gaming tools. In fact, we actively encourage all Members to set personal deposit limits when they first register, long before any problematic patterns emerge.
If you are ever concerned about your own gaming habits, or those of a family member or friend here in Pakistan, please reach out to our support team via live chat or email at any time. Our team is trained to handle sensitive responsible gaming conversations with complete confidentiality and without judgment.
⚠️ Important Reminder: Gambling is not a way to earn money or solve financial problems. Every game on the 89atm platform involves risk. Never gamble with money you cannot afford to lose, and never chase losses. If you find yourself doing either of these things, please use our self-exclusion tools immediately.
If three or more of the above apply to you, we strongly encourage you to activate self-exclusion via your account settings or contact our support team immediately.
All tools below are available directly in your 89atm account settings panel after logging in. No waiting period — changes take effect immediately.
Six core pillars that define how 89atm protects every Member across Pakistan
Every 89atm Member must pass mandatory KYC age verification before their first withdrawal is processed. CNIC verification confirms identity and date of birth. Accounts found to belong to under-21 users are immediately suspended and flagged for review under our international licensing obligations.
Set personalised daily, weekly, or monthly deposit limits in Pakistani Rupees directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 48-hour cooling period — reducing a limit takes effect right away, putting you in full control of your spending.
Need a short break from gaming? Activate a cooling-off period of 24 hours, 48 hours, 1 week, 2 weeks, 1 month, or up to 6 weeks directly from your account panel. During a cooling-off period, your account remains open but all gaming activity and deposits are blocked until the period expires.
If you feel you need a long-term break from gaming, 89atm's permanent self-exclusion tool closes your account with immediate effect. Self-excluded accounts cannot be reopened for a minimum period, and our system actively prevents re-registration using the same identity documents to protect your decision.
89atm allows you to set session duration alerts that will remind you how long you have been playing. You can also activate automatic session logout after a defined time limit. These tools help prevent the kind of extended uninterrupted gaming sessions that are most associated with problematic behaviour patterns.
Our customer support team in Karachi and Lahore is trained to recognise and sensitively respond to responsible gaming concerns. Whether you reach out via live chat or email, our team can guide you through activating the right tools for your situation — with complete confidentiality and zero judgment at any time.
Activating self-exclusion on 89atm is straightforward and takes effect immediately. Follow the steps below to close your account and pause all gaming activity.
Visit the 89atm platform and log in using your registered username and password. If you are having trouble accessing your account, contact our support team via live chat — we will help you in.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu to access your full account management panel.
Inside Account Settings, locate the "Responsible Gaming" section. This section contains all available self-management tools including deposit limits, cooling-off periods, and self-exclusion options.
Select "Self-Exclusion" and choose your preferred exclusion duration — options range from a short-term cooling-off break to permanent self-exclusion. Read the confirmation details carefully before proceeding.
Confirm your self-exclusion by entering your account password. The exclusion takes effect immediately. You will receive a confirmation email to your registered address. During the exclusion period, all promotional communications from 89atm will also be paused.
If at any point you need help activating self-exclusion or any other responsible gaming tool, our support team is available from 8:00 AM to 2:00 AM PKT daily. You can also email us at [email protected] with the subject line "Responsible Gaming Request".
The table below summarises the limit types available on 89atm and how each one works to protect your bankroll and gaming behaviour.
| Limit Type | Period Options | Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Wager Limit | Per Round / Per Session | Immediate |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediate |
| Cooling-Off Period | 24 hr – 6 Weeks | Immediate |
| Self-Exclusion | 6 Months / 1 Year / Permanent | Immediate |
| Increase Any Limit | Any Type | 48-hr Delay |
Note: Decreasing a limit always takes effect immediately. Increasing a limit requires a mandatory 48-hour cooling period to prevent impulsive decisions during a gaming session.
89atm strongly recommends that every new Member sets a deposit limit immediately after registering — before making their first deposit. This proactive step is one of the most effective responsible gaming habits you can build. Think about your monthly entertainment budget and set a limit that fits comfortably within it.
Everything built into the 89atm platform to keep your gaming healthy and under your own control
Periodic on-screen pop-ups that display how long your current session has been active and how much you have deposited and wagered during that session. A simple but powerful nudge to stay aware.
Access a full record of your betting history, deposit history, and session durations at any time from your account panel. Transparency about your own activity is one of the most effective self-management tools available.
Temporarily freeze your 89atm account for a defined period without closing it permanently. Perfect for Members who want a structured break while retaining their account history and balance.
Opt out of all bonus offers, promotional emails, and casino marketing messages at any time. Some Members find that constant bonus notifications increase the urge to play — this tool removes that trigger entirely.
Set an automatic logout after a specified session duration. Once the timer expires, the platform will end your session and require you to log back in, creating a natural pause point in your gaming activity.
Complete 89atm's voluntary responsible gaming self-assessment quiz periodically to check in with your habits. The quiz is private, takes under two minutes, and provides personalised guidance based on your answers.
89atm supports and recommends the use of third-party website blocking software to help you limit access to online gaming sites if you feel that is what you need. Our support team can advise on available options.
Speak directly and confidentially with a trained 89atm responsible gaming support agent via our live chat feature. All responsible gaming conversations are handled with the utmost sensitivity and complete confidentiality.
Ask yourself these questions honestly. If several of these apply to you, it may be time to use 89atm's responsible gaming tools or speak to a support professional.
Have you ever spent more time or money on 89atm than you originally planned for that session?
Have you ever returned to the platform the next day specifically to try to win back money you lost the previous day?
Have you ever had to borrow money — from family, friends, or through a loan — specifically to fund your gaming activity?
Have you ever felt restless, irritable, or anxious when you were not able to access the 89atm platform or when you tried to cut down on your gaming?
Have you ever hidden or been dishonest with family members — including your spouse, parents, or siblings — about how much time or money you spend on gaming?
Has gaming caused you to miss work, neglect household responsibilities, or reduce the time you spend with family members in Karachi, Lahore, or elsewhere?
Have you ever felt that your life would be better if you simply stopped gambling altogether, but found it difficult to do so on your own?
If you answered yes to two or more of the above questions, we encourage you to activate 89atm's self-exclusion or deposit limit tools today, and consider speaking with a professional counsellor. You are not alone — help is available and taking that first step is a sign of strength, not weakness.
If you or someone you care about needs professional help with problem gambling, the following international resources provide confidential, free support
An international fellowship of men and women who share their experience, strength and hope with each other to recover from problem gambling. Meetings available worldwide including online sessions accessible from Pakistan.
GamCare is one of the leading international providers of information, advice, and support for anyone affected by problem gambling. Their online resources and self-help tools are freely accessible globally, including from Pakistan.
BeGambleAware provides free, confidential support and information to help people make informed decisions about their gambling. Their website features a self-assessment tool, live chat support, and a library of educational resources.
Our own trained support team is available daily from 8:00 AM to 2:00 AM PKT via live chat on the platform. For responsible gaming matters, you can also email us at [email protected] — all enquiries are handled confidentially.
If you are concerned about a family member's or friend's gambling habits — whether they are in Karachi, Lahore, Islamabad, or anywhere across Pakistan — you can contact 89atm's support team on their behalf. We can discuss options for account restrictions and provide guidance on how to approach the conversation with your loved one. Problem gambling affects the whole family, and we are here to support everyone involved.
Join thousands of responsible players across Pakistan who enjoy cricket betting, live casino, and slots on 89atm — with full control over their gaming experience at all times.
🔞 21+ Only · Play Responsibly · Deposit Limits Available · Self-Exclusion Available